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Contoh Sistem Antrian pada Bank Umum



RESUME
Terdapat dua alur system yang terjadi pada transaksional Bank, yaitu dari sisi nasabah dan sisi teller.

SISI NASABAH
1. Mulai, nasabah masuk ke Bank counter
2. Nasabah mengambil form transaksi & mengisi
3. Selesai pengisian form, nasabah mulai mengantri. Jika terdapat antrian, ulangi langkah #3, jika tidak, bisa ke langkah selanjutnya
4. Nasabah menyerahkan form transaksi ke teller
5. Jika terdapat kesalahan pengisian, perbaiki form dan ulangi langkah #4, jika tidak, bisa ke langkah selanjutnya
6. Nasabah menerima uang dari teller
7. Selesai, nasabah bisa meninggalkan bank

SISI TELLER
1. Mulai, teller mem-validasi form pengisian, jika form belum valid ulangi langkah #1, jika sudah valid bisa ke langkah selanjutnya
2. Teller memasukkan data ke dalam system computer
3. Teller mencetak data ke buku tabungan
4. Teller menghitung uang dan menyerahkan ke nasabah
Selesai, teller melanjutkan ke nasabah berikutnya dan mengulangi langkah #1

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This entry was posted by Eko Wahyudiharto, on Thursday, January 22, 2009. You can leave your response.

“Contoh Sistem Antrian pada Bank Umum”

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